Refund and Returns Policy
Return & Refund Policy:
Thanks for shopping at Babiesmata. If you are not entirely satisfied with your purchase, we’re here to help.
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in its original packaging. Your item needs to have a receipt or proof of purchase.
We do not refund, we replace. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your replacement after inspecting the item. If your return is approved, we will initiate a replacement of the item (equivalent to the initial order). You will receive the replacement within 10 days. If we do not approve your returned item, you’ll not be eligible for a replacement. When a customer places an order and decides to cancel due to any reason, we do not refund. The customer can either get another item equivalent to the initial order, take the paid order or forfeit it.
You will be responsible for paying for your own shipping costs for returning your item. If you receive a replacement, you’ll bear the cost of return shipping and sending the order back to you.
If you have any questions on how to return your item to us, contact us.